Claims hotline, day and night +995 322 72 70 00
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Free advice

Claims help

Something happened? We are here.

Stay calm – these four steps and the checklist below make sure nothing is forgotten.

Claims hotline, day and night+995 322 72 70 00A real person answers – day and night, also on holidays.
  1. 1

    Make it safe

    Help anyone hurt, secure the place and stop the damage from growing.

  2. 2

    Call us

    Our hotline tells you what to do next and opens the claim with you.

  3. 3

    Collect proof

    Photos, receipts, the police number – the checklist helps.

  4. 4

    We follow up

    We talk to the insurer for you until the claim is paid.

Your checklist

Tick off what is done – your ticks stay in this browser, nothing is sent.

Questions and answers

Does your advice cost anything?

No. As a broker we are paid by the insurer you choose – the price for you is the same as when you buy directly.

How many insurers do you compare?

Usually between six and twelve, depending on the kind of insurance.

Can I change my current insurance?

Yes, usually at the end of the policy year. Bring your policy – we check the date and handle the cancellation for you.

What is an excess?

The part of a claim you pay yourself. A higher excess makes the policy cheaper.

How fast is a claim paid?

Simple claims within five working days once all papers are there. We keep you informed at every step.

Can I pay monthly?

Yes. Paying once a year is a little cheaper – the calculator shows how much you save.

Twenty minutes that can save you a lot

A free consultation by video, phone or in our office – without obligation.

Book a free consultation